When you buy gold bracelets from Our Gold Jewellery Store, you have a seven-day warranty period within which you can make an exchange. However, if you have received a damaged item, you must report it to us at 6812 2777 or email us at mmeshop@moneymax.com.sg within one working day of receiving your order.

All product listings of our gold bracelets detail the size information for your convenience. Always measure your wrist and compare it with the provided dimensions before buying to ensure a perfect fit.

Yes, you can get your gold bracelet resized at MoneyMax. Reach out to us and we'll make the necessary adjustments.

To ensure the longevity and sheen of your gold bracelet, adhere to the following care instructions:

• Store your bracelet individually to avert any scratches or entanglements.
• Adopt a regimen of consistent check-ups and cleanings. 
• When cleaning, immerse your bracelet gently in warm water with a drop of mild soap. Use a soft brush for gentle cleansing, followed by patting it dry using a soft cloth. It's vital to keep your bracelet dry as moisture can attract dust, diminishing its sparkle.
• Steer clear of exposing your bracelet to harsh chemicals, fragrant lotions, perfumes and sanitising agents. Such substances can damage its natural lustre.
• For optimal preservation, avoid wearing your gold bracelet during activities that expose it to water or excessive sweat, like swimming or rigorous workouts.  

View our guide on caring for your gold and diamond jewellery for more tips.

While we have a vast collection, we currently don't offer custom designs. However, our team is always available to assist with any adjustments or resizing needs for your gold bracelets.

At MoneyMax, we offer a transparent exchange policy for our esteemed customers. Here's what you need to know:

• Gold bracelets can be exchanged once within a seven-day window from the purchase date. It's essential to have the bracelet in its unblemished original state and housed within its original packaging.
• All exchanges require the original receipt.
• Exchanges are allowed only for gold bracelets of equal or higher value, excluding postage fees, which are costs borne by the customer. We do not accommodate cash refunds.
• An exchange becomes valid if the customer has received a flawed gold bracelet or an item different from what was ordered.
• Gold bracelets bought from our E-Store cannot be exchanged due to a change of preference.
• Gold bracelets with engravings are exempted from exchanges.
• It's imperative to note that a gold bracelet can only be swapped for another item within the same product type. For instance, a pristine gold bracelet can only be exchanged for a new gold bracelet from the same category. Trading a gold bracelet for a piece from a different category, like diamond bracelets, isn't accepted unless both were part of the identical product category at the time of purchase.

Yes, we offer various financing options for our gold bracelets in Singapore, ensuring a smooth purchase experience. Opt from various payment methods, such as debit/credit cards, GrabPay and PayNow for instant online transactions. You can also buy our gold bracelets using instalment plans, our Shopback Paylater and Grab Buy Now Pay Later (BNPL) schemes permit up to four monthly instalments at a 0% interest rate.

Your comfort and confidence are paramount to us. For every online purchase, we guarantee secure delivery of your gold bracelet right to your residence in Singapore. Furthermore, we provide complimentary local shipping for all orders to elevate your buying journey. If it's more convenient, you also have the choice to collect your bracelet and other gold jewellery pieces in-store.

We are dedicated to providing swift service. With complimentary shipping, you can anticipate your gold bracelet to be delivered between five and seven days. For quicker arrival, consider our express shipping option, ensuring delivery in three to four days for a small additional $30 charge. If an in-store collection suits you better, the waiting time remains five to seven days.

Currently, we do not offer engraving services.