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Elevate Your Style with Necklaces & Chains from MoneyMax

Frequently Asked Questions about Our Necklaces & Necklace Chains

Can I choose the length of the necklace or chain?

Absolutely! We offer a variety of necklace and chain lengths to cater to every preference. When making an online purchase, simply select your desired length. Alternatively, you can visit our outlets in Singapore to view and select in person.

Are your necklaces and chains hypoallergenic?

Yes, our necklaces and chains are crafted with materials that are hypoallergenic, prioritising your comfort and skin safety. You can confidently wear our jewellery without concerns about skin reactions.

Do you offer gift wrapping services for the necklaces and chains?

We do not offer specific gift wrapping services. However, certain items in our collection come with beautifully designed gift boxes. Please refer to the product description to see if your chosen item includes this complimentary gift box.

Can I include a personalised message with my order?

Certainly. We believe in making every gift unique. When you order online, there's an option to include a personalised message to accompany your necklace or chain, making your gift even more memorable.

Do you offer international shipping for your necklaces and chains?

Unfortunately, we only offer shipping within Singapore. We encourage international customers to visit our local outlets when in Singapore to explore our exquisite collection of necklaces and necklace chains.

How can I track my order once it has been shipped?

You will be notified of your individual tracking link once your order is shipped. If you have any concerns, please do not hesitate to contact our Customer Care Team.

What should I do if my necklace or chain arrives damaged?

MoneyMax takes utmost care in packaging and delivering your order. However, if your item arrives damaged, please contact our customer service immediately to request for a free easy exchange. We are committed to resolving such issues promptly.

Can I order a necklace or chain design that is currently out of stock?

We currently do not accept orders for designs that are out of stock. However, we recommend checking our website regularly or inquiring at one of our Singapore outlets for restocking updates. We aim to replenish our collections frequently to cater to the demands of our valued customers.

How often do you release new necklace or chain designs?

We constantly evolve with the latest trends and frequently introduce new designs. Typically, we unveil new entries to our collection on an ad-hoc basis. Stay connected with our newsletters and social media channels to be the first to know!

Are there any special care instructions for maintaining the shine of my necklace or chain?

Yes, to keep your necklace or chain shining, it's advisable to clean it with a soft cloth. Avoid exposing it to harsh chemicals or rough surfaces. 

Do you have any partnerships with fashion stylists who can help me choose the right necklace or chain?

While we don't have formal partnerships with stylists, our in-store experts are trained and knowledgeable in fashion trends. They'll be more than happy to assist you in selecting a necklace or chain that complements your style and occasion.