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Discover the Sparkle of Diamond Bracelets at MoneyMax

Frequently Asked Questions About Our Diamond Bracelets

Do you offer any guarantees or warranties on your diamond bracelets? 

At MoneyMax, we stand behind the quality of our products and want our customers to buy them with complete confidence. Every diamond bracelet comes with a 7-day exchange period upon collection. 

How do I care for and maintain my diamond bracelet? 

To maintain the sparkle of your diamond bracelet, gently clean it with a soft-bristled brush, mild soap, and warm water. Store it separately to avoid scratches from other jewellery pieces. Need more help? Check out our Product Care Guide for more detailed care tips.

Can I customise a diamond bracelet? 

At MoneyMax, we pride ourselves on catering to our customers’ requests. We offer resizing services so your diamond bracelet fits your wrist perfectly. 

What is your return policy for diamond bracelets? 

We offer a 7-day return policy for unworn items in their original condition. Products should be returned with all original packaging and certificates. Kindly refer to our Returns and Exchanges policy for more details.

Can I trade in my old jewellery for a diamond bracelet? 

Yes, we have a trade-in policy. Bring your old jewellery, and after valuation, its value can be used towards purchasing a new diamond bracelet.

How can I be sure that I'm buying a genuine diamond bracelet? 

Every diamond bracelet from MoneyMax comes with an invoice detailing your purchase item’s specifications.

Do you offer secure shipping for online purchases? 

Absolutely! We use trusted courier services to ensure your purchase arrives securely at your doorstep. Express shipping is also available at a nominal fee of S$30 for those who require faster delivery. 

Can I view the bracelet in-person before buying? 

Of course! Feel free to visit any of our 45+ outlets in Singapore to see our collection first-hand and speak to our knowledgeable staff.

What is the estimated processing and delivery time for orders? 

We provide three types of shipping: free shipping (five to seven days), express shipping (three to four days), and store collection (five to seven days).

Do you offer engraving services for diamond bracelets? 

Unfortunately, we don’t offer engraving services for your diamond bracelets.

Is it possible to resize the bracelet if it doesn't fit perfectly? 

Absolutely! We understand the importance of a perfect fit. Bring your diamond bracelet to any of our outlets, and our skilled artisans will resize it for you.

How can I contact customer service for any queries or concerns? 

You can reach out to our customer service team via phone or email. We're always here to assist you.