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Discover the Epitome of Elegance with Diamond Jewellery 

Frequently Asked Questions about MoneyMax’s Diamond Jewellery

How can I verify the authenticity of a piece of diamond jewellery from Money Max?

At MoneyMax, every piece of diamond jewellery is subject to rigorous authenticity checks. With our esteemed reputation in Singapore and Malaysia, we guarantee you'll purchase only the finest diamond pieces from us.

How should I care for my diamond jewellery?

Diamond jewellery, while resilient, demands regular care. Gently clean with a soft cloth and mild detergent solution. For comprehensive guidance on maintaining your diamond accessories, please visit our Product Care page or refer to dedicated care tips on our blog.

What is your return or exchange policy for diamond jewellery?

Your confidence in our products is paramount. We offer a one-time exchange for any of our items within seven days. Please visit our Return Policy page or consult with our in-store team for further details.

Can I trade in my existing jewellery for a piece from your diamond collection?

Absolutely! Visit any MoneyMax store with diamond jewellery and our seasoned valuers will assess your item, ensuring you receive the most advantageous valuation.

What are the shipping options for online purchases?

We are happy to offer free shipping within Singapore for those looking to buy diamond jewellery online. You can anticipate your order's arrival within five working days, excluding weekends and public holidays. Alternative, we also provide store collection and express shipping within 3-4 days.

Can I preview the diamond jewellery in-store before buying?

Certainly! Feel free to experience our diamond jewellery collection firsthand at any of our outlets across Singapore before finalising your online purchase.

What is the typical processing and delivery time for orders?

After confirming your payment, our team is committed to processing within 2 days and dispatching your diamond jewellery order within 5 business days.

Can I request special engravings on a piece of diamond jewellery?

As of now, we do not provide engraving services for diamond jewellery. However, we continuously seek ways to enhance our offerings and may consider introducing this feature in the future.

Is it possible to resize or modify the purchased diamond jewellery if needed?

Absolutely. You're welcome to visit any MoneyMax store in Singapore for resizing services. Our dedicated in-house experts are here to assist.

How can I match a piece of diamond accessory with my outfit or occasion?

Matching diamond accessories with your attire hinges on the colour and the event. For instance, a black dress pairs wonderfully with a simple diamond piece. On the other hand, formal occasions call for sophisticated selections like diamond earrings, while casual settings can be paired with more relaxed items. Don't hesitate to mix and match, finding the best combination that suits your style.

How can I reach customer support for further queries or concerns?

For any questions or feedback, please connect with our customer support through our website. Alternatively, you can always drop by one of our Singapore outlets for personal assistance.