How can we help?

FAQ

Account

Do I need to create an account to shop?

We have guest check out available, but we recommend creating on account to shop with us.

What are the benefits of creating an account?

With an account, you can easily track your current & past orders.

you may also be entitled to special promotions exclusively available to account holders.

I forgot my password, what should I do?

Click here to reset your password.

Ordering

How can I check my order status?

Click here to log in to
your account to check your order status.

How do I track my shipped order?

Click here to log in to
your account to check your order status.

Can I make changes to my order?

Answer

Payment

What payment methods do you accept?

We accept debit/credit card & PayNow payments.

Shipping

Do you offer free shipping?

We offer free local shipping within Singapore for orders above S$150.

For orders below S$150, a $10 shipping fee is
chargeable.

Do you ship internationally?

No, we are only able to offer local shipping within Singapore.

How long will it take to dispatch my order?

All orders are dispatched from our HQ in Singapore. We aim to dispatch all orders within 1- 3 working days.

How long does shipping take?

After dispatching your order, shipping will take 2 - 3 working days.

Returns & Exchanges

Click here to view our Return & Exchange Policy

Get in touch

Have questions about your order, or a general enquiry?