We offer Grab Paylater at 0% interest. You will get your item right after the instalment is paid!

How long will my items take to arrive?

All orders are shipped on business days only. Your order will reach you within 5-7 working days, excluding weekends and public holidays. This is only valid for orders without any preorder items. 

Express Shipping: 3-4 Days
Free Shipping ($100 min spend): 5-7 Days
Store Collection (Selected Outlets Islandwide): 5-7 Days

How much do I need to pay for shipping?

Shipping is FREE for orders above $100! For those of you that require your items at an earlier date, we provide Express Shipping at a small fee.

What if my order contains a preorder item?

Your order will only be shipped when the preorder item is back in stock. The estimated date would be indicated on the product page.

If your order contains a non-preorder item and a preorder item, it will not be delivered in 2 parts. 

Can I track my order status?

Yes you can! We provide notifications via email & sms for our deliveries, ensuring you stay updated with your parcel status. Furthermore, each order has a live tracking link so you can have visibility of your parcel.

How do I change the delivery address?

Please note that the delivery address cannot be changed once the order has been placed. Kindly ensure that the information is correct at the time of placing your order.

Do you ship internationally?

We currently only ship within Singapore, and do not ship to international locations.

Do you allow store collection?

Yes we do. The estimated store collection date is 5-7 days upon making your order. Our retail staff will contact you once your parcel is ready for collection. Do note that if you fail to collect your item within 14 days upon being notified, your item will thereafter be available for collection exclusively at our headquarters, located at 7 Changi Business Park Vista, #01-01, Singapore 486042.

What do I do when I receive the wrong product or there is a missing item?

In the unlikely event of receiving a defective item, or a missing product, kindly contact our Customer Care Team at 6812 2780, or email us at mmeshop@moneymax.com.sg for further assistance.

My item is damaged. What should I do?

Do not worry! All items come with a 7 days exchange period upon collection. Simply drop us a message and we will arrange an exchange to your preferred outlet.

Click Here to read the full list of FAQs.

Refer to our Product Care Guide.