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Discover the Brilliance of Gold Jewellery with MoneyMax

Frequently Asked Questions about Our Gold Jewellery

What types of gold are used in your collection?

We house an extensive collection ranging from pure gold to intricate alloy combinations. Be it in 999 gold, 916 gold or otherwise, our gold jewellery in Singapore promises both quality and beauty.

How can I verify the authenticity of a piece of gold jewellery from MoneyMax?

Every gold piece at MoneyMax undergoes rigorous quality checks by our team of experienced professionals. We are committed to ensuring the highest standards of authenticity for our customers. For added assurance, you can always visit our outlets in Singapore to discuss the quality and origin of our jewellery with our staff.

How should I care for my gold jewellery?

Gold, while resilient, needs care. Clean with a soft cloth and mild detergent solution on a regular basis. For more detailed instructions for how to maintain your jewellery, visit our Product Care page.

What is your return or exchange policy for gold jewellery?

Your trust matters. We have a 7-day one-time fuss free exchange policy for our gold jewellery. Check our Return Policy page for more information, or inquire with our staff in-store.

Are there any ongoing promotions or discounts on gold jewellery?

Yes, for the best deals on gold jewellery in Singapore, visit our Promotion page or sign up to our newsletter for timely updates.

Can I trade in my existing jewellery for a piece from your gold collection?

Certainly. We provide trade-in options for our gold jewellery. For details, visit our outlets in Singapore.

How can I ensure that the gold jewellery I'm buying is genuine?

Your peace of mind is our priority. Our reputation in Singapore is built on authenticity. With free exchange and free shipping, purchase genuine gold jewellery online with utmost confidence.

What are the shipping options for online purchases?

We provide complimentary free shipping within Singapore. Expect delivery within five working days, barring weekends and public holidays. Alternatively, we also provide store collection and express shipping within 3-4 days.

Can I preview the gold jewellery in-store before buying?

Of course! Experience our gold collection in person at any of our Singapore outlets before making your online purchase.

What is the typical processing and delivery time for orders?

Once your payment is confirmed, we endeavour to process your order within 2 days and ship your gold jewellery within five working days.