Why MoneyMax Jewellery?

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Discover Exquisite Jewellery in Singapore with MoneyMax

Frequently Asked Questions about MoneyMax’s Jewellery

What types of jewellery do you specialise in?

From classic gold pieces to modern diamond studded wonders, our range is vast. Whether you're seeking traditional jade or trendy K-Gold pieces, our catalogue has it all. Dive into the world of jewellery online with MoneyMax and discover our specialties.

How can I verify the authenticity of a piece of jewellery from MoneyMax?

Each diamond piece from MoneyMax is certified by renowned gemological labs. For other gems, our in-house gemologists ensure authenticity. With 10+ years in the jewellery market and over 90 outlets, MoneyMax is known for its authentic valuable jewellery.

How should I care for my jewellery?

Regular cleaning with a gentle solution and a soft cloth is essential. Visit our Product Care page for more detailed instructions.

What is your return or exchange policy for jewellery?

Your satisfaction is our priority. We offer a 7-day one-time fuss free exchange policy. For specifics, please refer to our Return Policy page or ask in-store.

How do you price your jewellery pieces?

Our competitive pricing reflects the craftsmanship, design, and quality of each piece. We ensure transparency and honesty in every tag.

Are there any ongoing promotions or discounts on jewellery?

Indeed, there are! Check out our 'Promotion' category for the latest offers or sign up for our newsletter to stay updated.

Can I trade in my existing jewellery for a new piece?

Yes, we do offer trade-in options for our jewellery. Please visit our Singapore outlets for more information.

How can I ensure that the jewellery I'm buying is genuine?

Our reputation is built on trust and quality. All our products in Singapore come with free exchange and free shipping, so you can rest assured and buy genuine jewellery online worry-free.

What are the shipping options for online purchases of jewellery?

We offer free domestic shipping within Singapore and aim to deliver within five working days, excluding weekends and public holidays. Alternatively, we also provide store collection and express delivery within 3-4 days.

Can I preview the jewellery in-store before buying?

Certainly! Feel free to visit any of our outlets in Singapore to experience the piece firsthand before making a purchase of the jewellery you’re eyeing. However, do note that not every outlet holds the same stock and we cannot promise that certain limited stocks will still be available by then. Hence we suggest you make your purchase online first to secure your item and ask for an exchange if you change your mind later.

Is it possible to resize or modify the jewellery if needed?

Absolutely! Just visit our outlets, and our experts will assist you in getting the perfect fit.

How can I reach customer support for further queries or concerns?

Feel free to contact our dedicated customer care team through our website or drop by one of our outlets in Singapore.

What is the typical processing and delivery time for orders?

After confirming your payment, we aim to process within 2 working days and deliver your ordered jewellery within five working days.